Refund policy

FAULTY OR DAMAGED STOCK

Faulty or damaged stock will be replaced at no charge only if KING OF SUPPZ is notified within 7 days of receipt of goods.

If an order has been received and it is incorrect through the fault of KING OF SUPPZ , it will be replaced at no additional charge to you or a full refund of the incorrect item(s) (not including the shipping cost) will be given upon its return to the KING OF SUPPZ .

It is the customers’ responsibility to review the goods received prior to opening. Goods received, even in the event of incorrect supply, shall only be accepted back for exchange or credit, if the goods are unopened & in their original condition.

EXCHANGE & CHANGE OF MIND

Exchanges will only be accepted if:

• It is within 7 days of receiving goods
• The product has not been opened or tampered with
• You will need to pay the postage back to KING OF SUPPZ & be re-charged a new postage fee for transport.
• We will inspect your product to verify that the product has not been opened or tampered with. If the product has been opened/tampered with, no exchange will be granted, and a new postage will be charged if you wish to have your goods returned.

ALL RETURNS NEED TO BE SENT TO:

KING OF SUPPZ

P.O. BOX 2112 

MELTON SOUTH VIC 3338

 

Should you wish to discuss any return issues please do not hesitate to contact us.

To contact us please send through an email to kingofsuppz@outlook.com.au